BillTrax Features
We always ensure that BillTrax’s customers always have access to a world-class user interface, user experience, updates and security enhancements.
FEATURES
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Quick PAY
Secure, simple, and fast payment options for your convenience include credit-debit, ACH, recurring payments, and much more.
One-Time Payment
Make single, non-recurring payments or any supplementary payments. Just pay without creating an account.
Self-Service
Customers prefer self-service especially owing to the COVID-19 crisis where offices are allowing limited access to in person payments.
Auto Payments
Set up auto-payments against your account on a particular date. BillTrax will present recurring payment as per your customized request.
Pay by Phone (IVR)
We have flexible paying option including payment through IVR and automated phone payments with our timely handled up-to-date information. Listen to your balance, due dates, last payments, etc.
Pay by text
This feature enables you to receive a text message with your current balance and due date. You can respond “Pay”, enabling Billtrax to instantly pay the bill from whatever credit card, debit card, or bank account information you have securely stored in your user profile. You will then receive a reply text confirming receipt of payment.
Bpx
The Mastercard Bill Pay Exchange (BPX) is improving bank-based bill pay by establishing connections with banks and billers, where bills are presented in the bank account that enables convenient payments. Bill Pay Exchange is a network that connects consumer banks and billers through BillTrax.
Auto Payment Plans
Choose your auto payment option, with dates as per your convenience as to when you want the payment to be initiated, thereby avoiding unnecessary penalties.
Scan QR Code & Pay your Bills Instantly
With touchless payment methods becoming the new normal, this option enables you to scan an authorized QR code to pay your bills instantly.
Mobile app
Billtrax embraces a customer’s unique preferences supplying them with numerous mobile options to view and pay bills. Choose your unique and varied preferences to accommodate your payment via mobile. Go paperless when you choose this option, enabling you to be a part of the ‘Go Green’ initiative.
Kiosk
Make fast and easy payments, especially if you are a walk-in. Our kiosks are automated, unassisted so that you can make comfortable payments from the lobby.
E-Bill Presentment
Be it on the website, or with proactive notifications, mobile, pay-by-text or email, embrace online payment flexibility with Billtrax’s e-bill payments. We recognize that a one-size-fits-all approach to paperless billing won’t improve your participation rates. BillTrax™ is connected with a large number of banks and credit unions where bills can be presented and paid right out of checking or savings accounts.
Paperless Bill
Our suite of paperless services is designed to ease change-resistant customers into new bill paying methods. Multiple, user-friendly paperless options allow your business to accommodate all types of customer preferences – driving paperless adoption. Therefore, avoid clutter, excess payment of stamps and other postage costs.
Customer Communication
We give proactive notifications to our customers. Our reminders are automated that provide deliquesces. We give our customers a positive experience with our paperless and automated billing.
Biller Desk
Choose net banking, credit or debit card options with our biller desk. You will get the due notification in your email that you can save.
Alerts & Notifications
Get automated alerts and notifications specifically for your utility payments, engaging with our customers in a specific region.
Full-Service End User Portal
From registering and paying your bills to view your bill/payment history, including your receipts. You can select your payment options or change your notification as per your notifications.
One-Stop-Shop for all Payments
Billtrax is a one-stop solution for all your payments, be it e-bill, IVR or through notifications. You can customize this platform as per your preferences.
Seamless Integration
Our software will easily integrate with any billing software and provide both batch and real-time billing and payment information back to the biller.
Digital-First
We think digital-first, and our conveniently designed interface enables our customers to pay bills whenever and wherever they want: